March 31, 2004

Subject: Royal Bank, 100th St., Fort St. John

Dear Sir ,

 I wanted to take this opportunity to thank you and your team for an exceptional job that was completed during our recent renovation.

During a time that could have been disruptive to our customers and employee's your team was always understanding of their needs. You have an outstanding team that provides exceptional service!

The renovations your team completed look great.


Scott Selin

Manager Personal Financial Services

Royal Bank of Canada
Fort St. John
10312 100 Street
Fort St. John, B.C. V1J 3Z1